Bad comments are a system failure

This “What can you do? People are awful amirite!” attitude towards comment sections is fatalistic and misguided. If you don’t want comments on your website, that’s fine, don’t have them. But don’t act like comments are some sort of intractable problem that can’t be realistically addressed by mortals. They’re not. There are only a few reasons why most internet comments sections are terrible and real-world solutions to those problems. Be honest: you could fix this, but your priorities are elsewhere.

from: The Message

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